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Intercontinental BMW service dept. is great !!! (archive)
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Posted by RETRO on August 25, 2000 at 16:05:42:

If you are lucky enough to live in Houston, you'd
have three BMW dealers, two of which, so far are good.
I had a small warranty issue with the headliner side
spring and tab, but my regular dealer, Advantage, was
swamped this morning. I could have driven it anyway
but i had a few hours to kill and pulled into
Intercontinental BMW to see if they could fix it today.
One hour later, they had it fixed and I was on the
way!!!! It comes in a repair kit...new spring and
grommet,etc. While, I was there, i was introduced
to every dept. Impressive!! I wish American car dealers had been half as kind as this BMW dealer is!!

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